F.A.Q's

WHAT ABOUT REFUNDS?

Please E-mail us at info@xalipha.com.
We will do everything possible to find a quick and easy solution to satisfy you.

DO YOU SHIP WORLDWIDE?

Yes, we do ship worldwide

WHAT ABOUT CUSTOMS?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

HOW LONG DOES SHIPPING TAKE?

orders to the USA/Europ/Australia/Canada take an average of 7 days to arrive, depending on the location and the way your local post office works, it may take longer up to 10 Days

DO YOU PROVIDE TRACKING INFORMATION?

Yes, you will receive an email once your order ships that contain your tracking information, but sometimes, depending on the country, tracking might not be available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

 

Pre-loader